From plugin updates and security monitoring to UX enhancements and feature development, ongoing support keeps your site fast, stable, and aligned with your goals.

Website Packages & Ongoing Support

Long-term partnership, without long-term pressure

Once your website is live, the work doesn’t stop – it evolves.

Our ongoing packages give you flexible access to our designers and developers, so your site stays secure, up-to-date, and continually improving.

No contracts that trap you, no unused hours – just dependable support that adapts to your needs.

Why Ongoing Support Matters

Keep your website performing – every day.

Websites that perform well today can quickly fall behind without proactive care. From plugin updates and security monitoring to UX enhancements and feature development, ongoing support keeps your site fast, stable, and aligned with your goals.

Most of our clients stay with us for years, using their package as an on-demand web team — adding new functionality, improving design, or simply having peace of mind that everything’s handled.

Your in-house web team – without the headcount.

Many of our clients treat Envious Digital as an extension of their internal team – a flexible, fully equipped web department they can rely on for design, development, and ongoing support.

It means you get all the capability of an experienced in-house team – without the cost, recruitment challenges, or management overhead.

Read more about how this works in our article: Need a web team without the headcount?

Flexible packages, built around your business.

Every organisation is different, so our packages are designed around the level of activity and expertise you need — not arbitrary hours or limits.

The Essential Package

Perfect for: smaller websites that need technical maintenance and peace of mind.

  • Cloud Website Hosting  
  • Level 1 Technical Support
  • Core updates, backups, and uptime monitoring.
  • Security patching and plugin checks.
  • Base-level content support.
  • Initial PageSpeed optimisation report
  • Accessibility compliance report
  • Priority for bookable days.
  • EnviousAI informational Chatbot

Ultimate Growth Package

Perfect for: B2B teams who need regular content and functional improvements.

  • Everything in Essential.
  • VPS Professional Hosting
  • Level 2 Technical Support 
  • Monthly design/development time allocation.
  • New feature implementation and UX enhancements.
  • AEO/GEO Optimisation
  • Quarterly performance review call.
  • Security policy headers
  • EnviousAI functional Chatbot

True Partnership Package

Perfect for: organisations who want a long-term digital partner.

  • Everything in Growth.
  • VPS Elite Hosting
  • Level 3 Technical Support
  • Strategic consultancy and future planning.
  • Priority turnaround and dedicated account manager.
  • Monthly performance review call
  • Access to enhanced EnviousAI tools and integrations

What’s Included (all packages)

Every package includes:

  • Proactive monitoring and maintenance.
  • Regular backups and version updates.
  • Technical and design support time each month.
  • Access to our full team – developers, designers, and digital specialists.
  • Clear monthly reporting and transparent communication.

Frequently Asked Questions

Get to know EnviousAI with some of the commonly asked questions below

How clients use their website support packages.

EnviousAI logo

Crafted by Humans. Powered by AI.

Envious has already developed numerous successful business tools utilising AI. From professional LinkedIn headshot creators to full document storage search and link returning, if you have a demand, we have the solution.

Unlimited resource storage

1,000+ documents

Multiple agents

For when multiple agents are needed for different purposes.

View AI engagement history

Metrics that help you market better

Multiple integrations

Feeds into, or from, your existing systems

Eye of futuristic and Innovative Imagery AI and Automation use of artificial intelligence and automation in business processes, illustrating efficiency and productivity enhancements

Maree Wallis
Purple Square CX

“It has been a fantastic experience working with Envious Digital on the rebuild of our website. We were really impressed with the final result as well as the speed and efficiency of the process to get there. The systems they have in place ensured a collaborative approach between our team and theirs and we’re looking forward to continuing to work with them in the future.”

Let’s build something great together. Let’s talk about your goals and see where we can add value

Whether you’re starting fresh or refining what you have, we’ll help you get there — efficiently, thoughtfully, and with the right support.

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