How to plan a website redesign that actually delivers ROI

Every business owner knows the feeling: your website looks a little tired, conversions are dipping, and your competitors just launched sleek new sites that make yours look… well, dated. But before you rush into a redesign, take a breath.

A successful website redesign isn’t just about new visuals – it’s a strategic investment. When it’s done right, it can dramatically increase your ROI by attracting better leads, improving conversion rates, and aligning your brand with your business goals.

Here’s how to plan a website redesign that actually delivers measurable returns – complete with a practical checklist and before/after insights.

Step 1: Start with strategy, not aesthetics

Too many redesign projects begin with mood boards and colour palettes before answering one crucial question: What do we want this redesign to achieve?

Your redesign strategy should tie directly to your business goals such as:

Tip: Define 2–3 measurable KPIs before any design work begins. For example, “Increase contact form submissions by 30% in 90 days” gives your redesign team a tangible target.

Step 2: Audit what’s working (and what’s not)

Before you start overhauling everything, conduct a full website audit. Identify your high-performing pages, traffic sources, and conversion paths.

You’ll want to keep what’s working – and fix what’s not.

Analyse:

  • Traffic analytics: Where do users drop off?

  • Heatmaps: How do users actually navigate your pages?

  • SEO performance: Which pages rank well – and which are dead weight?

  • Conversion paths: What’s helping or hurting lead generation?

Tip: Avoid deleting or merging high-ranking pages without a proper redirect strategy – it can tank your organic traffic.

Step 2: Audit what’s working

Step 3: Build an ROI-focused redesign plan

Your plan should balance design appeal with business performance.

Think of it as redesigning not just how your website looks, but how it works to generate ROI.

Your ROI Website Redesign Checklist:

Category What to include
Goals & KPIs Define success metrics before design begins
Audience Research Revisit personas; align content and UX
SEO Audit Preserve backlinks, metadata, and rankings
Content Strategy Refresh copy, CTAs, and visuals
User Experience (UX) Simplify navigation, add clear conversion paths
Performance Optimise for speed, mobile, and accessibility
Analytics Setup Configure tracking to measure ROI post-launch

Step 5: Plan for continuous optimisation

A website redesign isn’t “set it and forget it.” Once live, keep optimising:

Your website should evolve with your business – and with your customers.

Client testimonial

We had a big challenge on our hands – bringing together five websites, including four separate asset finance companies (Kennet Equipment Leasing, Credo Capital Finance, First Capital Finance, and Ignition Credit), into one new site for the STAR Asset Finance Group.

Envious Digital not only stuck to the brief but made what could have been a complex and difficult process feel straightforward and manageable. Nothing was ever too much trouble for the team, and they were always quick to talk through any issues as they came up, rather than leaving us waiting.

Their supportive and collaborative approach gave us real confidence throughout the project, and the end result has already received fantastic feedback. We’re extremely impressed with both the journey and the outcome, and would highly recommend Envious Digital.

Andy Marlor
STAR Asset Finance

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Final thoughts

A great website redesign isn’t just about “making it look better.” It’s about designing for results.

When you combine strategy, analytics, and continuous optimisation, your redesign becomes a growth engine that drives ROI long after launch.

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