This is the opportunity for both agency and client to fully explore and document how the website or piece of software will work. It can of course be a daunting task, which is why we will use our experience to produce the first draft of the specification and present it to our client for review.
This will be provided via a shared document with commenting ability, so if there are any questions or amendments that need to be made, they can easily be discussed within the document itself.
During the design and development of the new website or product, things do inevitably change slightly. We make sure revisions are also documented so that at beta-release, there is an up-to-date version for our clients to check against.