Introducing EnviousAI: smarter customer support, powered by your knowledge

In today’s digital world, customers expect instant, accurate answers – anytime, anywhere. But for many businesses, providing fast, consistent information across products, services, and support channels is a challenge.

That’s where EnviousAI comes in.

We build intelligent chatbots and AI-powered systems that transform your existing knowledge into a powerful, interactive resource hub – helping your customers find exactly what they need, when they need it.

EnviousAI is a custom-built chatbot and knowledge system designed specifically for your business.

Instead of generic AI, we create systems that understand your products, your documentation, and your customers. The result? A reliable, brand-aligned assistant that can:

Think of it as a smart, always-on expert trained on your business.

We recently built an EnviousAI system for Mirius, The UK’s leading manufacturer of household and professional cleaning products.

Customers can now ask questions like:

• “What ingredients are in this product?”
• “Which cleaner should I use for my kitchen tiles?”
• “Is this product safe for pets?”
• “Can you give me the Safety Data Sheet?”

Instead of searching through manuals or FAQs, customers get instant, accurate answers tailored to their needs.

The result?

• Faster customer decisions
  
• Fewer support tickets
  
• Better customer experience
  
• Increased trust in the brand

While product knowledge is a powerful starting point, EnviousAI is designed to go much further. Because it can connect with your data, systems, and workflows, it can be adapted to support a wide range of business functions – not just customer FAQs.

For example, in e-commerce and logistics, EnviousAI can help customers track orders in real time, answer delivery questions, and manage common requests such as changes or cancellations. Instead of waiting for support teams, customers receive instant, accurate information through a conversational interface.

In retail, manufacturing, and distribution, EnviousAI can also support stock and inventory management. Teams can quickly check product availability, identify low stock levels, or explore suitable alternatives, making decision-making faster and more efficient. This capability can be extended internally as well, giving staff instant access to operational knowledge without digging through systems or documents.

EnviousAI is not just a chatbot – it’s a flexible platform that adapts to how your business works. Whether supporting customers, empowering teams, or streamlining processes, it unlocks new ways to use your data and knowledge to drive efficiency, growth, and better experiences.

EnviousAI turns your knowledge into a conversation.

Key benefits:

EnviousAI is ideal for businesses that:

• Have complex products or technical information
  
• Want to improve customer support without increasing staff
  
• Need a smarter way to present product knowledge
  
• Want to stand out with innovative technology

From e-commerce and manufacturing to professional services and SaaS, EnviousAI adapts to your industry.

This isn’t just about automation – it’s about unlocking the value of your knowledge.

With EnviousAI, your content, documents, and expertise become an intelligent system that works for your business 24/7.

Whether it’s product guidance, onboarding, internal knowledge, or customer support, EnviousAI turns information into impact.

What’s more, is that you get to see the questions people asked with our message log, and the ability for you to add and remove documents and retrain the bot for when information needs to change.